Need to get a hold of us? Try these quick links first!

Frequently Asked Questions

Orders Issues

If there's an issue with your order, kindly provide your details and attach a photo of the item for expedited assistance; we're committed to resolving genuine defects by promptly shipping a replacement item.

Delivery

Orders are fulfilled within 2-5 days, shipping fees vary by location, and customers are responsible for customs fees; products are shipped from the US with a focus on quality over speed.

Returns & Refunds

Our return policy extends for 30 days, requiring items to be unused and in original packaging; buyers are responsible for return shipping, and refunds are issued upon receipt and inspection of returned items, with sale items excluded from refunds but defective or damaged items eligible for exchange.
View More Questions

Help Articles

Get More Help

Reach out to us at Visit Visit

Your input and inquiries matter to us. Let's connect, converse, and explore the world together!

Have a question, suggestion, or comment? We'd love to hear from you. Please submit your message using our easy-to-use contact form. We aim to respond to all enquiries within two business days.

"*" indicates required fields

Name*
Please let us know what's on your mind. Have a question for us? Ask away.
This field is for validation purposes and should be left unchanged.