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Frequently Asked Questions

Orders Issues

If there's an issue with your order, kindly provide your details and attach a photo of the item for expedited assistance; we're committed to resolving genuine defects by promptly shipping a replacement item.


Orders are fulfilled within 2-5 days, shipping fees vary by location, and customers are responsible for customs fees; products are shipped from the US with a focus on quality over speed.

Returns & Refunds

Our return policy extends for 30 days, requiring items to be unused and in original packaging; buyers are responsible for return shipping, and refunds are issued upon receipt and inspection of returned items, with sale items excluded from refunds but defective or damaged items eligible for exchange.
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